In 1965, Robert A. Coulson, the founder of Mr. Hero opened his first submarine shop on Cleveland’s Westside. Grills and fryers soon became a part of the concept, and with it, the evolvement of an exciting menu positioned around Mr. Hero’s iconic Hot Buttered Cheesesteaks™ and Romanburgers®. In 2018 the Steakery was developed, adding five uniquely delicious steak sandwiches to the menu. The Steakery transformed the Mr. Hero concept from a singular steak sandwich favorite into a significant steak category, putting Mr. Hero as a solid leader in the steak sandwich segment. Since the company’s inception in 1965, Mr. Hero has expanded its brand into Toledo, Columbus, Akron, and all throughout Northeast Ohio. The Corporate Headquarters, RESTAURANT DEVELOPERS CORPORATION of Cleveland, Ohio, is the franchising company behind Mr. Hero restaurants. After fifty-four years, Robert Coulson maintains a significant influence on the day to day affairs of Mr. Hero while providing insight and creative inspiration. Mr. Hero continues its success with Greg Marchion, a thirty year veteran who serves as Chief Operating Officer. Greg has successfully served in a variety of roles and capabilities with the company making him well suited for this leadership role. Over the years we’ve taken pride in our community involvements and the contributions made to local charities. It has given us an opportunity and a great deal of satisfaction to give back to the community that has so generously contributed to our success.
It’s About the Food
The Mr. Hero product is a fresh, exciting alternative to the typical quick service restaurant. At Mr. Hero, we COOK your order when you order. We don't cook our products in microwaves or use warming trays. We believe the flavor you crave should taste just as good as you expected.
Founded as a specialty sandwich shop, we pride ourselves on our unique delectable product line featuring the signature Romanburger® and Hot Buttered Cheesesteak™, along with other steak and burger products, chicken, a deli line, and variety of side items. Our point of differentiation clearly centers on the food.
Mr. Hero Restaurants are committed to using proprietary recipes to differentiate our food from all other quick serve restaurants. We take great pride in knowing that our products are like no other.
The future of Mr. Hero is dedicated to providing outstanding quality products, and fast, efficient, friendly customer service in an environment where cleanliness and organization are of the highest caliber.